Verified reviews from Trustpilot count toward your Google Seller Rating. Nearly 1 million new reviews are posted each month. Collecting reviews is the best way to get this valuable information from your customers. Company profile page Let your reputation shine. An asset to the company! Very easy to communicate and friendly customer service. I’ve already used the helpline, because I wanted an end of day reading. Lisez, écrivez et partagez dès à présent vos avis sur Trustpilot. Not just within this matter but in general. I have received a part refund, but not all months have been refunded. In addition, the ability to upload files of customer contacts will be limited to 90 days from first use. Great experience. First Data withheld all of the money from all of our transactions. We value the satisfaction of all of our members and strive to offer a first-class service to our members. | Read 21-40 Reviews out of 907 First Data made it so simple! I am a first time new Business owner and I had no idea where to start with merchant services! Skriv og del anmeldelser i dag, og læs om andre forbrugeres oplevelser. . They stopped payments on over $70,000 of our money. First I knew of payment was a letter informing me of late payment charge. The following pros and cons are based on information available on First Data’s website and reviews from Trustpilot and BBB. No payment issues moneys in your account next day.I will recommend to anyone. Thanks to Danovan everything is easy. Jan 2, 2021. Horrible Experience - Run from this company as fast as possible! Êtes-vous d'accord avec la note 4 étoiles de Trustpilot ? Découvrez les témoignages d'autres acheteurs en ligne. Mark made this changeover so seamless and his customer service is 5 star, he has given 100% support to me which is so important when you are running a busy business. Thanks for all your hard work x. I am very impressed with the service I have had with first data, I have recently had a clover card machine installed in my shop. Told me you can change contract after 12 months then when I wanted to cancel asked termination fees and all sort of fees never heard of. Let your business shine with Trustpilot stars and customer stories. Seller ratings boost CTR on your Google ads by up to 10%. Tufael Ahmed ‘held my hand’ throughout the process and answered all my stupid questions. Welcome to Trustpilot's home for real-time and historical data on system performance., ... . Jawed Butt has been very helpful during the sign-up process. Excellent customer service and great deal, Very happy with all the help and support from neil chick, Great service, Swift and smooth process, would recommend. It is an electronic store and we focus primarily on e-commerce however we do have a few retail locations. We are a growing local firm and the Clover terminals are perfect us. I will finally get rid of the last one of their machines, and we are moving to Barclays. Full line of Clover terminal, mobile, and POS systems 2. Run run run! I was previously with World pay and my bills were regularly coming in at £800 + they were even getting as high as £1200 with regular extra costs that I was not aware of upfront. His training with me and my staff was first class , nothing is ever to much trouble for him , I can see why he is so highly thought of. a security department reached out to us advising us that we needed the submit tracking details and other information about the customer and our products etc typical security review. And again. Very happy with all the help and support i have received from neil chick.He has been amazing as i was a little apprehensive about setting the device up he was so helpful and kind.He gave me all the information i needed to decide this was the right card machine for my small business.he also followed up with all the support to start me off with setting it up and offered on going assistance if i needed it.many thanks to him. When we were ready we got all the information needed and finally our payment gateway was set up. No incidents reported. Sadly I was ignored. I was assured that my old MID would be closed and no further payments would leave my account - they did, every month right up until December. The software also presents the scan results in a very logical way, allowing you to recover anything from an entire drive, to a single file. Tania Goddard took the time to understand our business needs and set everything up a couple of years ago. I investigated and realised that an old merchant account from 2015 had not been closed. And again. Having spoken to Rebecca Cutrera a Business Consultant for Firstdata, i was confident enough to change card machine providers. Wow, I would definitely recommend to use First Data! Showcase the trust people have in your brand with a Trustpilot Profile Page. Review from Maz Tailoring and Alterations, Awesome support by First Data Business Consultant. Thoroughly recommend. Apprenez-en plus sur leurs expériences et partagez la vôtre ! Gate way was convenient we didnt have any issues so far. The firm relies on users, software and compliance team to report and remove reviews from the platform that violate Trustpilot's content guidelines. The easiest switch of provider I have ever had to do. Peter even helped with contracts and the setting up with the terminal. Berichten Sie von Ihren Erfahrungen und lesen Sie die Bewertungen von 144 Kunden. Great service! The Pro version also includes a superb data recovery tool. I could not believe how quick a authorization is, well 3 seconds it has taken every time. Well things change rapidly when I was lucky enough to get through a gentleman called Peter Carbert and he is by far the best person I have ever dealt with! Just recently I set up another terminal and Tania made some recommendations that have saved us a lot of money. I am still out of pocket and I still have outstanding queries relating to charges on our current MID - all of which have been emailed and discussed by phone so many times. Trustpilot profiles typically appear as one of the top search results for your brand, and as an independent review site, they stand out as trustworthy in the eyes of your future customers. Finden Sie, dass der TrustScore von First Data GmbH passt? For a business that hasn’t been trading due to COVID this was heartbreaking - they knew this because every calm phone call I made I expressed genuine concerns that we simply don’t have money to continue paying for two accounts. Branch manager advises that this would not happen and we were good to go!We started to promote/advertise heavily around Black Friday and Cyber Monday We did roughly $80,000 in sales in that time period. She was honest, friendly and professional and has been helpful throughout the whole transition of changing providers. Again. FDGL - never ever again, or Cardnet. How to Get Reviews Plugin. We took hundreds of thousands a year on their machines so goodbye Cardnet, goodbye Lloyds bank - that is what Covid Greed gets you . The site offers freemium services to businesses. First data have been excellent from Start to finish, Danovan my account manager has been brilliant. I would like to investigate your case personally, please send me a message from your registered email address to firstname.lastname@example.org and I will be more than happy to help you. Read, write and share reviews on Trustpilot today. I also have non compliance fees that still need refunding. Explained everything very clearly from the get go, provided all information and more. No incidents reported. An application programming interface (API) is a software-to-software interface. Mr. Takunda explained me everything properly and he was very passion person to answer in all my questions and calls. Jaime was great, explained everything really well and took care of everything for me. There are a number of ways to get in touch with the Support Team at Trustpilot – including Contact Form, Live Chat and Phone – but we recommend first having a look on our dedicated support site, support.trustpilot.com, where you will find plenty of up-to-date articles and guides on many relevant issues regarding your account and Trustpilot. Check out what 907 people have written so far, and share your own experience. Pleasure to work with, looking forward to our next catch up chat. This helps us create a more trustworthy online review community. Shortly to say that stay away from first data they are useless. With Trustpilot's Free plan, you have access to a selection of our great features! Here is a closer look at what Trustpilot Free can offer you. We were 'lucky' that 3 of them were almost out of contract so 'only' paid for 6 months of no trading for 3 of them. By this point all of the customers are starting to leave negative reviews and be very upset as they have not received any information about the product over 300 customers now mad and calling us asking where the product is. I’m not tech savvy, but this was simple. I was contacted by Jaime at First Data when I was setting up a new specialist pet shop. With Trustpilot, you can... Gain insights directly from those who matter most — your customers. Trustpilot drejer sig om forbrugeranmeldelser. Here are the policies we have in place to build trust between companies and consumers. Before we switch to everything over we made Eric reassure us that we would not have any problems as PayPal had held $40,000 on our store as PayPal is typical of doing this. Best system I have ever used. The data show that only 10% of these were flagged for invalid reasons, which means most of the flagged reviews actually did breach Trustpilot’s guidelines. Excellent Service,I spoke with a number of personals in the company to confirm my accounts closures all were helpful and friendly and in particular I would like to mention Katie Osborne Who was Awesome in her support and accuracy in dealing with my requirements. I will happily amend this review if my complaint is revolved once and for all. All Systems Operational ... No data has been lost and the system should be caught up shortly. Can I thank James for a great service, very knowledgeable and friendly.Responded quickly to any emails/phone calls.Talked me through the set up process and made it easy.Good work James, many thanks. I had to recover an entire 4TB hard drive. Trustpilot.com is a Danish consumer review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Awesome support from Janal Hussein who supported me so well after I had initially entered the incorrect bank details. What's an API? She is an asset not only to her company but for all their customers.RegardsTalib. It was a pleasure doing business with Ben Western , he was extremely professional explaining process and offering great deal. We’ve been customers of theirs for almost 10 years. So my fiance and I own L&L Tech Solutions. Jan 3, 2021. Great customer service. No incidents reported. IMPORTANT All New (paying and free) customers that sign up on or after Oct 1, 2020 will have 90 days from first use to upload a file with customer data. Excellent customer service, excellent product knowledge by the sales representative, quick delivery and easy to set up. Ranked number 1 company for Covid Greed in our experience with all of our suppliers.From our 6 card machines, FDGL has demanded full payment for the whole time our business has been unable to trade because we are a nightclub. Claire Giffen, Mark was excellent and very friendly with all process from start to end and was very quick in response to all my queries, highly recommend. Read about the policies and procedures that keep your data safe. Still haven't received it. I got high quality service from him. Highly recommend First Data, my Clover Device is very reliable and easy to use. But this time Thanksgiving has came and gone the security review department was out for the entire week. Data privacy for businesses. We are grateful to Mr. Peter, to all his efforts and support. I called customer services who said they’d look into it and someone would call but it could take a few weeks. Make improvements based on feedback while increasing conversions. Carina was excellent and very friendly with the process from start to finish, answers all questions associated with product and always there to help. a security department reached out to us advising us that we needed the submit tracking details and other information about the customer and our products etc typical security review.So we submitted all the documents and we waited a few days still nothing heard back. Fraudsters begone. Even called and talked me through setting up the terminal. Providing us with documentation that shows your buying or service experience lets us verify that you're eligible to write a review. Always on hand to answer queries, with excellent customer service skills. First data service, first class. Very good and helpfull staff with good communication skills. Regards Sky. Danovan Chubba was really helpful, his experience and patience to walk you through each step of the process made the difference for me. First Data UK's reason for reporting Well that is me happy Paul Knight Thyme square Cafe 5 Station Rd South Gosforth Newcastle upon Tyne. My best advise would be stay away from these company and clover. He got my first machine set up so quickly and delivered on everything he promised - the most important thing was a reduction in my monthly card bill. We highly recommendThe Clover Mini such an easy system to use, Highly recommend First data and my advisor Sherif. Danovan from First Data was brilliant Danovan from First Data was brilliant - he nursed me through every step of setting up a card machine, which was not easy during lockdowns, etc! © 2021 Trustpilot A/S. Not 5 stars guys i will give you 10 thankyou. Currently boasting more than 50 million consumer reviews of 200,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. John Duggan came highly recommended by lots of other business in my area , he is extremely knowledgeable with all the clover products , very honest and what he promised to me he delivered. Go … Run run run far away from First Data and anything to do with it! 19 personnes ont déjà évalué First Conciergerie. Over $50,000 gone!! No incidents reported. The card machine is so simple to use as I am not in the least bit technical, this was made so much easier by the support and help I received from Mark D'Andrea. How can a company legally take $50,000 and not give it to who it's owed to? We had also been paying non-compliant fees when in fact we were compliant but due to the mix up in MID it looked like one account was not compliant - which it wasn’t because two were running in error. Collect reviews and strengthen your online reputation. First Data UK reported this review for breach of Trustpilot guidelines. We wanted our banking and merchant processing to be the same and we were processing our payments before with Amazon payments and the fees were pretty high. The scanning took almost 72 hours, and the recovery a further 30 hours, but the software recovered 100% of the drive. If you want to display Trustpilot reviews automatically for this use our Review for Schema Plugin you can easily display review on your websites and which will help of that you can show your reviews in search results and for this, you need to follow the below steps.. 1. We sold around 100 laptops for $8,000 and since this was not the average ticket that we signed up for it caused a concern/red flag on the account. Les avis consommateurs nous passionnent. Découvrez ce que 114 413 personnes ont écrit jusqu'ici, et partagez votre propre expérience. We submitted more documentation showing shipments tracking information supplier receipts invoices etc the money still has yet to be released. We (Maz Tailoring and Alterations) started accepting card payments from the last 2 years and we come across with some challenges that made us to shop around in order to discover the competitions in the market. Was a bit lost on who to choose as my card provider for the business and didn’t have much clue on how to proceed. My contact Jamie Vazquez Ponte is always on hand and has provided me with nothing but amazing service. Spot on communication. Extensive online knowledgebase First Data Pros & Cons. I dealt with Shane from First Data, I'm delighted with our new Clover Flex and the low transaction charges that we received. Excellent service, highly recommend this company. Clover device is easy to use. I had the pleasure of dealing with a lady called Katie .from start to finish she was so helpful.Excellent customer service skills.Always willing to go that extra mile.Thank you so much. That was almost 2 months ago and I never received a call back, while I’ve been accumulating interest and late fees. The explanation for the pros and cons of the different options were really useful. As well as the clover terminal fees. First, you need to purchase and install Reviews for Schema plugin. My investigation also highlighted that a refund for a Clover terminal that we returned had also never been processed. Here’s how. Competitive rates and a technical platform that looks like it will do the trick. After enquiring online Jawed made contact with me and went through all the options available.The rates were very competitive and the package met my needs.I decide to go with Fiserv because of Jawed’s clear recommendations and no pressure sales advise.He is a credit to your organisation!Many thanks. That was over 1 year ago and I met with 5 companies at the time and Danovan and First Data offered me the best rates and also the nicest card machine which had lots of added support for my business.My bills have no hidden extras and I never have any issues with my machine. And DressLily responded to 99% of its negative reviews, typically within a week. For over 12 months I have ad to put up with having to rebuild data before saving - I have asked many times how to fix nothing worked. Excellent service highly recommended really kind staff specially Peter he's really good man help me alot . Although I have been in business for many years I had little experience of retail, however Jaime walked me through the Clover pdq machine and the integration with my epos system, which whilst a little unknown actually works perfectly. Trustpilot is a global, online review community that builds trust and increases transparency between consumers and businesses. 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